Terms and Conditions

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Effective Date: July 17, 2026

These Terms and Conditions govern your use of mybulkmail.com, your communications with Flanagin’s Bulk Mail Service, and services provided by Flanagin’s Bulk Mail Service, which is operated by ZNB LLC.

By using our website, requesting services, approving a quote, submitting materials, or authorizing us to begin work, you agree to these Terms and Conditions.

Services

Flanagin’s Bulk Mail Service provides mailing and related services that may include:

  • Mailing-list processing
  • Address cleanup
  • Duplicate removal
  • National Change of Address processing
  • Presorting
  • Addressing
  • Printing
  • Folding
  • Inserting
  • Tabbing
  • Sealing
  • Metering
  • Postal documentation
  • USPS preparation and drop-off
  • Related mailing-support services

The specific services, quantities, pricing, schedule, and customer responsibilities for a job may be stated in a quote, estimate, invoice, email, job authorization, or other written communication.

Quotes and Estimates

Quotes and estimates are based on the information available when they are prepared.

Final charges may change if:

  • The final quantity changes
  • The mailing list requires additional work
  • Materials differ from the specifications provided
  • Postage rates or USPS requirements change
  • Additional labor, supplies, printing, delivery, correction, or processing is required
  • The customer changes the job after work begins

Postage estimates are not guarantees. Actual postage is determined by the final mailpiece, mailing list, postal classification, entry location, and applicable USPS rates and rules.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate job specifications and instructions
  • Reviewing and approving proofs when requested
  • Confirming final quantities
  • Providing usable artwork, documents, mailing lists, and materials
  • Obtaining all necessary rights and permissions for submitted content and recipient data
  • Ensuring that materials comply with applicable laws and postal requirements
  • Paying required deposits, postage, and invoices

We are not responsible for errors contained in customer-supplied mailing lists, artwork, documents, addresses, approvals, or instructions.

Proofs and Approvals

When a proof or sample is provided, the customer is responsible for reviewing all relevant details, including:

  • Spelling
  • Names and addresses
  • Dates
  • Pricing
  • Layout
  • Artwork
  • Mailing indicia
  • Quantities
  • Job specifications

Approval authorizes us to proceed based on the approved version. Changes requested after approval may result in additional charges or delays.

Mailing Lists and Customer Data

Customers represent that they have the legal right to provide and use any mailing lists, contact information, artwork, documents, or other materials submitted to us.

We may process customer data as necessary to complete the requested services. Our handling of personal information is also governed by our Privacy Policy.

Postage and Payment

Postage may be required in advance before a mailing is released to USPS.

When Flanagin’s Bulk Mail Service advances or prepays postage on a customer’s behalf, payment may be due upon receipt.

Invoices are payable according to the terms stated on the invoice or related communication.

Customers are responsible for applicable taxes, fees, postage, shipping, delivery, processing costs, and other charges associated with their job.

We may pause production, withhold completed materials, or delay USPS entry when required deposits, postage, approvals, or payments have not been received.

USPS Processing and Delivery

Once a mailing is accepted by USPS, delivery timing and handling are controlled by USPS.

Flanagin’s Bulk Mail Service does not guarantee:

  • A specific delivery date
  • Delivery to every address
  • USPS processing speed
  • USPS route handling
  • Forwarding or return treatment
  • Results or responses generated by a mailing

USPS delays, errors, service disruptions, address quality, recipient moves, weather, and other circumstances outside our control may affect delivery.

SMS/Text Messaging Terms

Program name

Flanagin’s Bulk Mail Service Customer Care and Job Updates

Program description

Customers who consent to receive text messages may receive low-volume customer-care and service-related messages regarding active or requested mailing jobs.

Messages may include:

  • Job intake questions
  • File or proof follow-ups
  • Scheduling information
  • Production updates
  • Pickup coordination
  • Postage or invoice information
  • USPS drop-off confirmation
  • Replies to customer-support questions

We do not use this SMS program for cold outreach, purchased-list messaging, or marketing blasts.

Consent

Customers may consent verbally during a telephone conversation or through another method clearly presented by Flanagin’s Bulk Mail Service.

Consent to receive text messages is not a condition of purchasing goods or services.

Message frequency

Message frequency varies depending on the customer’s active job and may be up to 10 messages per job.

Message and data rates

Message and data rates may apply according to the customer’s wireless plan.

Opting out

Reply STOP at any time to stop receiving text messages.

After opting out, you may receive one final message confirming that the opt-out request was processed. No further messages will be sent unless you later provide new consent or reply START where supported.

Help

Reply HELP for assistance.

You may also contact us at:

zack@mybulkmail.com

Supported carriers and delivery

Wireless carriers are not liable for delayed or undelivered messages.

Text message delivery is subject to wireless-network availability, carrier filtering, device compatibility, and other conditions outside our control.

Privacy

Mobile information, text messaging originator opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Additional details are available in our Privacy Policy.

Intellectual Property

Unless otherwise stated, the content of mybulkmail.com, including text, branding, graphics, and site materials, belongs to Flanagin’s Bulk Mail Service, ZNB LLC, or its licensors.

Customers retain ownership of materials they submit, but grant us permission to use and process those materials as necessary to provide the requested services.

Prohibited Uses

You may not use our website or services to:

  • Violate applicable law
  • Commit fraud
  • Send unlawful, deceptive, abusive, threatening, or infringing materials
  • Distribute materials without necessary rights or permissions
  • Interfere with website or system security
  • Misrepresent your identity or authority
  • Use mailing or messaging services in a manner prohibited by USPS, carriers, or applicable regulations

We may refuse or discontinue work that we reasonably believe is unlawful, deceptive, unsafe, abusive, or inconsistent with applicable postal or carrier requirements.

Limitation of Liability

To the fullest extent permitted by law, Flanagin’s Bulk Mail Service and ZNB LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the website or services.

This includes losses related to:

  • USPS delays or nondelivery
  • Carrier delays or filtering
  • Customer-supplied errors
  • Incorrect addresses
  • Lost profits
  • Lost business opportunities
  • Mailing response rates
  • Website interruptions
  • Third-party services

To the fullest extent permitted by law, our total liability relating to a particular job will not exceed the amount paid to us for the service giving rise to the claim, excluding postage and amounts paid to third parties.

No Guarantee of Results

We do not guarantee response rates, sales, donations, customer acquisition, attendance, revenue, or any other business result from a mailing campaign.

Indemnification

You agree to indemnify and hold harmless Flanagin’s Bulk Mail Service and ZNB LLC from claims, losses, damages, liabilities, or expenses arising from:

  • Materials or data you provide
  • Your lack of authority to use submitted materials
  • Your violation of law
  • Your violation of these Terms
  • Claims involving the content or recipients of your mailing

Changes to Services or Terms

We may update our services, pricing, policies, or these Terms and Conditions from time to time.

The updated Terms will be posted on this page with a revised effective date.

Governing Law

These Terms and Conditions are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.

Any dispute will be handled in a court of competent jurisdiction located in Indiana, unless the parties agree otherwise.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Contact Information

Flanagin’s Bulk Mail Service
Operated by ZNB LLC
Email: info@mybulkmail.com
Website: mybulkmail.com